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Jenifer Nava

Voice | Global Wholesale Voice: Growth in a Changing Market

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Introduction The wholesale voice industry is undergoing a quiet renaissance. While legacy retail voice lines decline in many mature markets, international and enterprise voice remain vital for global connectivity and business continuity. According to Future Market Insights (FMI), the international wholesale voice carrier market is “projected to grow from USD 50.6 billion in 2025 to … Read more

SMS | The New Era of SMS: From Alerts to Engagement Engines

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Introduction In 2025, SMS remains one of the most universal and powerful communication channels in telecom. What has changed is its role. Once limited to simple alerts, SMS has evolved into a strategic engagement tool that powers identity verification, omnichannel marketing, and real-time customer support. This evolution is redefining how carriers, CPaaS providers and OTTs … Read more